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FAQs

Do I need the Adobe Lightroom subscription to use the presets?

MOBILE PRESETS: You don't have to subscribe to Lightroom to use the presets on your mobile. I give you a tutorial to install them manually in the app (which is free). DESKTOP PRESETS: You need a version of Lightroom between LR 6 and LR CC to use the presets on desktop.

How many presets are in the packages?

The MOBILE and DESKTOP Packages usually contain 5 presets. Every package describes you how many presets it includes.

What is the refund policy?

Please note that due to the nature of the digital products, we do not offer returns or refunds. All sales are final. That said, we 100% believe in the quality of our products, and we are committed to customer satisfaction. If for any reason you are unhappy with your purchase, please contact us at support@presetsfactory.com and we will do our best to resolve the issue!

How do you deliver the Presets?

The Presets are digital! You will download them directly from the website after the purchase. If you are in the hurry you will receive an email with the link to download them again any time. With the presets I also provide you step by step tutorials on how to install them.

What if I have a question or a problem?

Our customer service is always active! Send an email to: support@presetsfactory.com

TUTORIALS : HOW TO INSTALL PRESETS

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